AIRPORT GROUND MANAGEMENT

COURSE DESCRIPTION:

You might be surprised to know that Travel & Tourism is the world’s largest foreign exchange earner among industries and it generates millions of employment opportunities worldwide; more than any other industry. Travel and tourism is a very wide industry and it includes Govt. tourism departments, immigration and custom services, travel agencies, airlines, tour operators, hotels, etc and many associated services such as airline catering & laundry services, guides, interpreters, tourism promotion and sales etc.

Job opportunities:

Operations Agent:
Also known as an Airline Operations Agent, the cargo agent needs great communication skills for receiving and transmitting information from and to pilots, ground crew, and other personnel. The Ops Agent must be able to prioritize a large number of projects and tasks. When flights are overbooked (it happens often!), agents must make decisions to rectify the situation in a way that will not negatively impact the schedule.

Passenger Service Agent:
Passenger service agents some of the same responsibilities as those in station agent jobs, but they are focused on working passengers – not aircraft. Their duties include issuing refunds to passengers, computing fares, preparing and selling tickets, collecting charges for excess baggage, checking baggage, and providing travel information.

The increasing world-wide interest in travel & tourism and Government’s encouragement and support to its activities has led IGIA to play a recognizable role for a no. of undergraduate students in tapping this opportunity and make a bright career out of fun. We invite people with drive and a capacity for hard work who think they are made for this profession.